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Privacy Policy
1. Cookie Information
Users are informed that when visiting the site, a cookie may be automatically installed on their web browser. A cookie is a piece of data that does not identify the user but serves to record information related to their navigation on the site. Users can deactivate this cookie through the settings in their web browser. This cookie does not affect other data residing on your machine.
2. General Data Protection Regulation (GDPR)
In accordance with the law relating to computers, files, and freedoms of January 6, 1978, personal data relating to customers may be subject to automated processing. This processing is necessary for addressing customer requests. By providing their email, customers can receive information related to the site www.ramalama.design.
3. Details of the Rights of Individuals Concerned by the Processing of Their Personal Data
You have the right to access, rectify, and erase your personal data, as well as the right to limit processing and the portability of your data. You also have the right to object on legitimate grounds to the processing of your personal data and the right to object to the processing of your data for marketing purposes.
4. You Finally Have the Right to Lodge a Complaint with the CNIL
You can exercise your rights at any time by sending a request to the customer service of the company "Ramalama" accompanied by a photocopy of an identification document bearing the signature of the concerned person and specifying the address to which the response should be sent:
- either by email: charles@ramalama.design
- or by postal mail to: Ramalama, 121 rue de Montreuil, 75011 Paris
A response will be sent to the concerned person within one to two months following the receipt of the request. Without further information from them, this means that they accept the general terms of use and the updated privacy policy and wish to continue communicating with our company and receive our information.
5. Details of the Personal Data Collected
"Ramalama" collects the information that its clients voluntarily provide, particularly when:
- They make a request through the contact forms on the site www.ramalama.design
When the client fills out fields, the mandatory nature of the requested information is indicated by an asterisk, as this information is necessary for "Ramalama" to fulfill its obligations to the client, namely to provide a service as contractually agreed.If this mandatory information is not provided, "Ramalama" will not be able to render the expected service.
6. Purpose of Collecting Personal Data and Retention Period
"Ramalama" uses its clients' personal data in the context of fulfilling the contract that binds it to the client for one or more of the following purposes:
- To carry out operations related to managing the commercial relationship (such as accounting, managing your client account, tracking our client relationship, handling complaints);
- To manage requests for access, rectification, and objection.
Personal data is retained for a period that does not exceed what is necessary for the purposes for which it was collected.Data collected for managing the contractual relationship will be kept for the duration of the contractual relationship and archived for five (5) years following the end of that contractual relationship when it has administrative significance, particularly for establishing proof of a right or contract.
7. Details of the Recipients of Personal Data
The personal data of the clients of "Ramalama" is communicated to:
- Employees of "Ramalama" authorized to process such data;
- Service providers with whom "Ramalama" works for the execution of certain services offered by "Ramalama" for the previously mentioned purposes and only to the extent necessary for the performance of the tasks entrusted to them.